Staging Site — February 2026: Data will be regularly refreshed. Questions, comments, or feedback? Contact Ryan

This is not a government website
This is an experimental project by Civic Studio to explore organizational modeling in support of public service delivery.

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Visit touchpoints.digital.gov for the production government service managed by GSA's Technology Transformation Services.

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Touchpoints gives agencies a single space to design feedback programs, connect journeys, and share what the public is telling you across teams.

Launch faster: Start with curated templates and best practices so your first survey ships the same day.

Connect journeys: Visualize every touchpoint inside end-to-end process models so teams see the full customer story.

Automate insights: Route responses to the right specialists and measure the impact of improvements over time.

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